Return Policy
At Ageless Bloom Boutique we want you to love every piece you order. If something isn't quite right, our 30-day return guarantee is here for you.
Return window
You may request a return within 30 days of receiving your order. Items must be unwashed, unworn and in the same condition as you received them, with the original packaging included.
How to return an item
Before sending anything back, please email us at info@agelessbloomboutique.com with your order number and the reason for your return. We will reply with the return instructions. Please do not send items back without contacting us first.
Return postage costs are the customer's responsibility unless otherwise agreed by our customer service team. We do not charge restocking fees.
Refunds
Once we have received and inspected your return, your refund will be issued to your original payment method within 14 days. If you have not received your refund within this time, please contact us.
Exchanges
We are happy to exchange items. Email us with the item(s) you would like to exchange and the reason, and we will help you further.
Cancellations
You can cancel your order as long as it has not yet been dispatched. Please email us as soon as possible. Once an order has been dispatched it can no longer be cancelled, but you can still return it under this policy.
Faulty, damaged or incorrect items
If your item arrives faulty, damaged or incorrect, please email clear photos and your order number to info@agelessbloomboutique.com and we will put it right. This does not affect your statutory rights under UK consumer law.
Company
Ageless Bloom Boutique is operated by Hybrid, Onkelsticht 82, 5102 HG Dongen, the Netherlands (Chamber of Commerce no. 90343239, VAT no. NL004807063B58). This address is not a returns address or a shop; please always contact us before returning an item.